Last updated: January 7, 2026
Bens Free Courses respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
When you register for courses or contact us, we collect information including your name, email address, phone number, and payment details. You may also provide additional information when communicating with our support team or participating in surveys.
We collect technical information about your device and browsing behavior, including IP address, browser type, operating system, pages visited, and time spent on our site. This data helps us improve our services and understand how users interact with our platform.
We track your progress through courses, including completed lessons, quiz scores, and time spent learning. This information enables us to personalize your experience and provide relevant recommendations.
We use your personal data to provide and improve our educational services. Specific uses include processing course enrollments, delivering course content, communicating important updates, responding to inquiries, improving our platform based on usage patterns, and sending relevant educational content (with your consent).
Under GDPR, we process your data based on several legal grounds. Contract fulfillment occurs when processing is necessary to provide courses you have purchased. We process data based on your consent for marketing communications and optional features. Legitimate interests allow us to improve our services and protect against fraud. Finally, we process data to comply with legal obligations such as tax and accounting requirements.
We do not sell your personal data. We may share information with trusted service providers who assist in operating our platform, such as payment processors and email service providers. These providers are contractually obligated to protect your data. We may also disclose information when required by law or to protect our legal rights.
We use cookies and similar technologies to enhance your experience. Essential cookies enable basic site functionality. Performance cookies help us understand how visitors use our site. Functional cookies remember your preferences. You can control cookie settings through your browser, though disabling certain cookies may affect site functionality.
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, secure hosting infrastructure, regular security assessments, and staff training on data protection. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Under GDPR, you have several rights regarding your personal data. You can access your data and request a copy of the information we hold. You have the right to correct inaccurate information and request deletion of your data under certain circumstances. You can restrict or object to certain processing activities and request data portability. You also have the right to withdraw consent at any time for processing based on consent.
To exercise these rights, contact us at [email protected]. We will respond within one month of receiving your request.
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Course data is retained for the duration of your access period plus seven years for accounting purposes. Marketing data is kept until you unsubscribe or request deletion. Account information may be retained longer if required for legal compliance.
Your data is primarily stored and processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately so we can delete it.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or prominent notice on our website. The date at the top indicates when the policy was last updated.
For questions about this privacy policy or our data practices, contact our Data Protection Officer at [email protected] or write to us at Arndtstraße 39, 04275 Leipzig, Germany. You also have the right to lodge a complaint with your local data protection authority if you believe we have mishandled your data.